Privacy Policy Overview

This Privacy Policy explains how Luxury Doorways processes personal data on doorbookentrance.quest in connection with luxury apartment selection services. It describes the types of information we collect, how we use and share it, and the choices available to users.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

Personal Data We Collect

We may collect identifiers and contact details you provide, inquiry and preference information related to apartment selection, account or profile details if you create one, and technical data such as device type, browser information, IP address, and usage activity on the site. We may also process records of communications and any information you choose to submit through forms or messages.

The categories of data collected depend on how users interact with our services.
02

How We Collect Data

We collect data from forms, messages, saved preferences, and other information you submit to us. We also receive technical and usage data automatically when you visit or use the site, including through logs and similar tools. In limited cases, we may receive information from service providers that support site operations or analytics.

Some information comes directly from users, while other data is created by system activity.
03

Types of Cookies

The site may use session cookies, which expire when you close your browser, and persistent cookies, which remain for a set period. These cookies may support basic functionality, remember user settings, help understand how the site is used, and assist with security and performance monitoring. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and analytics functions.
04

Cookie Controls

We use standard cookie controls to support site operation, remember preferences, measure traffic, and improve performance. You can usually manage cookies through your browser settings, including blocking or deleting them, but some site features may not work properly if cookies are disabled. Where required, we may also provide additional on-site controls for certain cookie categories.

Browser settings and device controls may limit some cookie functions.
Why we process data

How We Use Data

We process personal data to operate the website, respond to inquiries, manage apartment selection requests, personalize user experience, maintain security, monitor performance, analyze site usage, and improve our services. We also use data to communicate about requests, updates, and administrative matters, and to comply with legal and recordkeeping obligations.

Note
We use data only for operational and support purposes tied to the service.
Third-party sharing

Service Providers

We may share personal data with vendors and other service providers that help us host the site, maintain systems, analyze usage, manage communications, or support business operations. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security safeguards.

Note
Service providers receive only the information needed to perform their tasks.
Privacy Office

Contact Information

Privacy email
Telephone
+62 815-135-125
Mailing address
Jalan Dalem Rai 1, Gianyar District, Bali 80512
Privacy contact
User Rights

Your Rights

Depending on your location and the data involved, you may be able to request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to some uses where the law provides that right. If a request cannot be fully granted, we will explain the reason where appropriate.

Available rights depend on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may need information to verify your identity and understand your request. We will review requests within a reasonable period and respond according to applicable law. Some requests may be limited where we must keep data for legal, contractual, or security reasons.

Requests are reviewed for identity and scope before we act on them.
Data Retention

Data Retention

We retain personal data for the period reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or security requirements. When data is no longer needed, we delete it or anonymize it where feasible. Some records may be kept longer if required by law or for legitimate operational reasons.

Data is kept only for as long as needed for the stated purposes or legal obligations.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on this page and may provide additional notice where appropriate. The revised version takes effect when posted unless a later effective date is stated. We encourage users to review this policy periodically.

We may revise this policy when our practices, services, or legal obligations change.